Invoices requested via the online booking service will be sent within 10 working days. Invoices must be paid in full within 45 days of the invoice date, or by Tuesday 24 November 2020, whichever is earlier.
Invoices not paid in full by 24 November 2020 will be considered to have been rescinded and you will not be able to attend the conference.
All cancellations must be made in writing by email to firstname.lastname@example.org. The following cancellation terms apply.
If you cancel your booking less than 8 weeks prior to the event (on or after 13 October 2020) you will be charged 50% of the delegate fee. If you cancel less than 4 weeks prior to the event (on or after 10 November 2020) you will be charged the full delegate fee. This also applies to discounted bookings.
Refunds for bookings paid for via the online bookings system will be made to the payment card or account used. The refund will be authorised within 10 working days of the refund request date.
Refunds for bookings paid via invoice will be made via bank transfer within 28 days of the refund request date.
It may be necessary for EIF to change the content or timing of a programme item, speaker/s, or the date or venue for the conference. No refunds will be available in these circumstances. In the unlikely event of the conference being cancelled by EIF, a full refund will be made. For all bookings, the liability of EIF shall be limited to the amount of the fee actually paid to EIF by the delegate.
You may transfer an existing booking to another person from the same organisation or company, up to Tuesday 1 December 2020. All transfers must be notified in writing by email to email@example.com. In transferring a booking, you may amend personal details and dietary/accessibility requirements; the ability to revise breakout session selections is at EIF’s discretion.
All transactions are in British Pounds (GBP).
Note: To the extent permitted by law, EIF will not be liable by reason of breach of contract, negligence or otherwise for any loss or consequential loss occasioned to any person acting omitting to act or refraining from acting in reliance upon any materials or presentations at the event. Consequential loss shall be deemed to include, but is not limited to, any loss of profits or anticipated profits, damage to reputation or goodwill, loss of business or anticipated business, damages, costs, expenses incurred or payable to any third party or any other indirect or consequential losses.